"I’m very happy with the help from Simon when my laptop computer stopped working properly. He was very knowledgeable and seemed to know exactly what was needed. I strongly recommend him for computer repairs. Geoff, Hull"	Geoff had recently bought a new laptop but was experiencing issues with the Wi-Fi frequently disconnecting. After checking that other Wi-Fi devices were working as normal, I checked the network adapter's power settings prior to updating the computer's firmware and the device drivers in Windows 11. This was a remote support job via Microsoft Teams.
"Laptops and I do not get on! In recent years two laptops have completely died on me and I was lucky the data could be salvaged. So when laptop number 3, a Lenovo , started acting strangely and was taking an age to start up I thought here we go again another disaster looming, more expense. However this time I took it to Ceetek. This proved to be a very wise move. Simon was brilliant.  He clearly knows his stuff,  is very patient and also easy to talk to. He explained his planned repair clearly and took the laptop away to work on.  When the repair was finished he returned to me a laptop which works much better than it ever did and at a fraction of the cost of a new one. As a bonus he also had a quick look at my elderly Samsung tablet which was crashing apps left right and centre and sorted that out too! Result! So, overall,  yes I would highly recommend Ceetek. Sue Wragg. (Technophobe, Norwich)"	Sue's Lenovo laptop was not long out of warranty but sadly its 2GB rotational hard drive was beginning to fail, which was causing blue screens, and boot failures. I replaced the faulty drive, with a new SSD, re-installed the operating system and then copied Sue's data over to the new storage, ensuring that it was also backed up in the cloud. The tablet just needed a bit of housekeeping - a few apps removed, some updated, and an update to the operating system.