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Technical Help that Comes to You: Laptops, PCs, and Mobile Devices
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07500 03 22 03 emsil [email protected]

More about me.

I've lived in the Cambridge area almost all of my life, and lived in Rampton, Oakington, St. Ives, and Huntingdon, prior to moving to Fulbourn in 2008. I graduated from Keele University in 2001, with a BSc Dual Honours Degree in Biology, Sociology and Social Anthropology, before resuming a career in IT, which I had started during my gap year, which I spent working for Ionica on the Milton Road Science Park.

I've worked for large American companies, at the headquarters of a Europe-wide leisure company as well as completing contracts with Cambridge County Council and several private companies, all within the field of IT.  Most recently I was employed as a Team Leader by a local Higher Education Institution, in their IT Support Team. These jobs have enabled me to achieve accreditation in Microsoft applications and operating systems, MacOS, Cisco devices and PRINCE2 project management, among other things.

I've always had an interest in technology and troubleshooting, which has underpinned my career and I've worked with everything from Acorn RISC OS computers to PCs running anything from DOS to all versions of Windows from 3.1 to the current version of Windows 11. I also have experience with troubleshooting and supporting MacOS, IOS and Android devices for professional and private users.

Working for so long in the field of IT support has taught me that the job is as much about people as it is the devices they are using and I'm very at home relating to all levels of ability and complexity, always with the focus to make the technology work for the individual and their needs.

Becoming self-employed is a step I took after the COVID pandemic, partly because I realised that I enjoyed working from home, but mainly because doing so gives me the flexibiity I need to look after my daughter who was born in 2019.

As well as computers I enjoy repairing and maintaining classic cars, repairing modern cars and bicycles, along with photography, gardening and cycling.

Hardware Repairs & Upgrades tick Operating System Re-installs & Resets

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Troubleshooting tick Virus, Malware & Pop-up Removal

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Data Recovery tick Peripherals & Accessories


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Purchasing & Technical Advice tick Cloud Storage
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